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TRAUMA-INFORMED CARE COACHING APP

CONFIDENT CAREGIVERS & STRONGER STAFF

Caring for trauma-affected kids is hard and burnout is real for caregivers and staff.

Boost wellbeing and retention with Ticco, a new app that helps adults tackle daily difficulties and encourages them to stay in the game! It's easy to implement and  scalable to 

Learn more about licensing Ticco today and see how Ticco can help reduce stress, increase confidence and build the family stability that kids need!
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Great user feedback

Users rated Ticco 4.7 stars!

91%

Users Would Recommend Ticco

94%

Pilot users agreed, Ticco was easy to use

76%

Pilot users agreed, Ticco helped them feel more confident in just a few weeks of use

82%

Pilot users agreed, Ticco helped them feel more supported and less isolated in just a few weeks

User Opinion

Extremely intuitive and capable of conversing as if it was a real person. The response did provide me with more clarity on my situations.

Adoptive Parent, United States
March 2024 Pilot
User Opinion

I am extremely impressed with its quality. The design is sleek and modern, and it performs exactly as described. I have noticed a significant improvement in my daily routine since using it. I highly recommend this product to anyone in need of a reliable response

Teacher/Foster Parent, Nigeria
March 2024 Pilot
User Opinion

The answers were amazing, like talking with a real person who was supportive and a friend walking me through things. Thinking of situations from the past and asking TICCO about those, the answers were fantastic.

Parent / Non-profit Staff, United States
March 2024 Pilot
User Opinion

It’s phenomenal!! It was like interacting with the best trauma professional and expert on vulnerable children right at your fingertips 24/7.

Subject Matter Expert / Non-profit Staff, Dominican Republic
March 2024 Pilot
User Opinion

I really liked that Ticco offered solutions in a conversational manner along with asking me if those had been tried. If I had already tried something, it gave me more ideas on other strategies to try.

Non-profit staff, United States
March 2024 Pilot
User Opinion

This app was so helpful for me to ask advice in several difficult situations. I found the advice relevant and useful every time.

Non-profit / Ministry Staff, United States
March 2024 Pilot
User Opinion

Ticco is very personable. It responds with empathy and understanding. It has wonderful detailed suggestions to try in my classroom with my students. It was also encouraging in it's responses, reassuring me on strategies I have already tried!

Teacher, United States
March 2024 Pilot
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User Opinion

Very timely and helpful. The speed at which questions are answered is so fast and well articulated. It is like talking to a real person.

Teacher, Kenya
March 2024 Pilot
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User Opinion

I was pleasantly surprised by the help provided by Ticco. The answers given for my situations felt very personal and even when asked intricate and detailed questions, the answers provided by Ticco were helpful, detailed, and creative.

Parent / Trainer, Mexico
March 2024 Pilot
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Built for Organizations

We want every child to be surrounded by safe, confident, trauma-informed adults. To do this, we work with organizations who want to strengthen their communities and empower adults to better care for kids.

Organizations like child welfare organizations, non-profits, schools purchase Ticco licenses and distribute them to their people, so Ticco is free to the end user.
 

Foster Agencies

Being in foster care is tough on kids and caregivers. Ticco builds caregiver optimism and confidence and reduce turnover!

Kinship Caregivers

Many aunts, uncles, grandparents, cousins step up to support kids in tough situations. Ticco gives them extra support to navigate challenges.

Adoptive Agencies

While permanent placements are amazing, transitions and difficult backgrounds can be rough.  Ticco helps adoptive parents handle complex issues. 

Non-Profits

Any non-profits who work with kids can benefit from Ticco. Ticco gives encouragement and ideas to equip staff, volunteers and leadership teams. 
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YOU ARE NOT ALONE!

Coaching & Encouragement Anyplace, Anytime

Ticco gives caregivers and staff practical trauma-informed care advice whenever they need it
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Key Features

Ticco helps your organization get stronger, giving ongoing 24/7 support to families and staff and metrics that deliver leading indicators of community wellbeing. 

trauma-informed advice

Ticco is an expert in trauma-informed care and all advice comes through that lens

ENCOURAGING & FRIENDLY

Ticco builds up the confidence of caregivers  and helps them feel supported

ALWAYS ON, NEVER EXHAUSTED

You can use Ticco 24/7! It's always available and never gets tired of questions

talk or type functionality

You can text with Ticco or talk to them through your phone microphone

privacy protected

All individual chat information is kept private

you can ASK ANYTHING

Don't be embarrassed or worry you should already know, ask away

caregiver wellness data

Key metrics like stress, optimism, and hot topics so you gain insights into needs

custom org hotlines

Ticco escalates emergencies to your organization's preferred crisis call center

Pricing plans for teams of all sizes

The annual cost per user ranges between $50 and $100 depending on the size of the organization, with a minimal one-time set-up fee to get your team set up and ready to go.

Giving your families and staff access to a personalized 24/7 trauma-care coach helps keep them going and thriving, reducing turnover, improving morale, and building a more confident team. 

Frequently asked questions

How is Ticco distributed to users? 
When you purchase a licensing agreement for Ticco, we will supply your organization with a special access code. Users download the app from the app store and enter their access code. We also provide tools like email templates and social media posts and campaign artwork to help you onboard users
How do you protect privacy?
We've built Ticco in accordance with privacy standards, including cleaning all PII (private identifiable information) to protect each users privacy.
How does Ticco handle emergencies? 
Ticco is meant to be a coach to help people through many difficult situations, but in the case of a user mentioning emergency situations - like gun violence, suicide, or other significant crises, Ticco will interrupt the conversation and instead give the user an emergency message to contact 911 or the organizational hotline or supervisor.
Where is Ticco available and what languages does Ticco speak?
Right now Ticco is commercially available in the US and will likely be available globally in 2026 after we finish pilots in Latin America, Ukraine, Eastern Europe and Africa. Ticco speaks multiple languages and we work to adapt Ticco for different cultures as we enter new countries. 
Can we give it a test run?
Sure, we'd be happy to give you a demo and/or provide you with an access code to try it! Just email us at ticco@globaltraumaalliance.org and we'll send you the links and a demo access code. 
Is information is available to my organizations about our users?
We send regular quarterly reporting to you that includes usage for your organization, key topics asked by users and aggregated caregiver wellness scores based on stress level, confidence, feeling supported and positive interactions. Individual chat data is private to the user.
Creating innovative, tech-forward solutions to revolutionize how we care for kids around the globe. 

The Global Trauma Alliance is a division of Trauma Free World, a 501(c)(3) nonprofit organization. All donations are tax-deductible in full or in part. EIN: 93-4129075
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