an opportunity FOR foster care, adoption, and kinship care organizations
Pilot Ticco
A new App that Equips & Encourages Staff & Families
Caring for trauma-affected kids is hard. The Global Trauma Alliance developed a new app that helps staff and families know how to handle tough stuff and gives them encouragement to stay in the game!
We're piloting the app with a handful of organizations prior to commercial launch later in 2025. Join the pilot and see how this new app can help you build a stronger staff and families!
Extremely intuitive and capable of conversing as if it was a real person. The response did provide me with more clarity on my situations.
Adoptive Parent, United States
March 2024 Pilot
User Opinion
I am extremely impressed with its quality. The design is sleek and modern, and it performs exactly as described. I have noticed a significant improvement in my daily routine since using it. I highly recommend this product to anyone in need of a reliable response
Teacher/Foster Parent, Nigeria
March 2024 Pilot
User Opinion
The answers were amazing, like talking with a real person who was supportive and a friend walking me through things. Thinking of situations from the past and asking TICCO about those, the answers were fantastic.
Parent / Non-profit Staff, United States
March 2024 Pilot
User Opinion
It’s phenomenal!! It was like interacting with the best trauma professional and expert on vulnerable children right at your fingertips 24/7.
I really liked that Ticco offered solutions in a conversational manner along with asking me if those had been tried. If I had already tried something, it gave me more ideas on other strategies to try.
Non-profit staff, United States
March 2024 Pilot
User Opinion
This app was so helpful for me to ask advice in several difficult situations. I found the advice relevant and useful every time.
Non-profit / Ministry Staff, United States
March 2024 Pilot
User Opinion
Ticco is very personable. It responds with empathy and understanding. It has wonderful detailed suggestions to try in my classroom with my students. It was also encouraging in it's responses, reassuring me on strategies I have already tried!
Teacher, United States
March 2024 Pilot
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User Opinion
Very timely and helpful. The speed at which questions are answered is so fast and well articulated. It is like talking to a real person.
Teacher, Kenya
March 2024 Pilot
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User Opinion
I was pleasantly surprised by the help provided by Ticco. The answers given for my situations felt very personal and even when asked intricate and detailed questions, the answers provided by Ticco were helpful, detailed, and creative.
Parent / Trainer, Mexico
March 2024 Pilot
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Key Features
Ticco helps your organization get stronger, giving ongoing 24/7 support to families and staff and metrics that deliver leading indicators of community wellbeing.
trauma-informed advice
Ticco is an expert in trauma-informed care and all advice comes through that lens
ENCOURAGING & FRIENDLY
Ticco builds up the confidence of caregivers and helps them feel supported
ALWAYS ON, NEVER EXHAUSTED
You can use Ticco 24/7! It's always available and never gets tired of questions
talk or type functionality
You can text with Ticco or talk to them through your phone microphone
privacy protected
All individual chat information is kept private
you can ASK ANYTHING
Don't be embarrassed or worry you should already know, ask away
caregiver wellness data
Key metrics like stress, optimism, and hot topics so you gain insights into needs
crisis escalation
Ticco escalates emergencies to 911, suicide hotlines or regional crisis call centers
pilot is Free, Affordable Licenses After Launch
If you participate in the pilot, all usage is free so your organization can benefit from the benefits of using Ticco. After the commercial launch of Ticco, the annual cost per user will range between $50 and $100 depending on the size of the organization, with a minimal one-time set-up fee to get your team set up and ready to go.
Giving your families and staff access to a personalized 24/7 trauma-care coach helps keep them going and thriving, reducing turnover, improving morale, and building a more confident team.
The pilot version of the app is ready now! We'll conduct pilots in April and May and expect a full commercial launching in the Summer of 2025.
How do you protect privacy?
We've built Ticco in accordance with privacy standards, including cleaning all PII (private identifiable information) to protect each users privacy.
How does Ticco handle emergencies?
Ticco is meant to be a coach to help people through many difficult situations, but in the case of a user mentioning emergency situations - like gun violence, suicide, or other significant crises, Ticco will interrupt the conversation and instead give the user an emergency message to contact 911, the suicide hotlines or regional crisis lines.
What languages does Ticco speak?
The pilots will be in English, but plans are in place to have Spanish and Arabic later in 2025 with other languages to follow. To note, users can choose to talk to Ticco in any language and Ticco can respond in that language, but all screens and onboarding questions are in English.
How is Ticco distributed to users?
For the pilots we will ask organizations to invite their families and staff via email. We can supply you with a template to make it easy. That email will have a link to a short survey that allows families and staff to pre-register. Once the pilot is live we will send out an access code to all registered individuals. They'll download the app from the App Store or Google Play and enter the access code to start using Ticco.
Is information is available to my organizations about our users?
For the pilots we will share a report out once the pilot is complete. We'll share overall usage statistics and outcome data as well as some key topic areas that users are asking about. All data will be aggregated at the pilot level, but if you choose to continue to a paid license, data will be organization specific.
I have another question about the pilots...
For any other questions about the pilot, please reach out to jill@globaltraumaalliance.org. Thank you!
Global Trauma Alliance is the developer of Ticco. Our goal is to create innovative, tech-forward solutions to revolutionize how we care for kids around the globe.
The Global Trauma Alliance is a division of Trauma Free World, a 501(c)(3) nonprofit organization. All donations are tax-deductible in full or in part. EIN:31-1468516
